VIP hospitality hosts look after guests in suites, lounges and hospitality areas at sports events. Their job is to make every guest feel expected, from the moment they arrive to the final whistle.
What they do
- Welcome guests and check them against the guest list
- Guide them to suites, seats and hospitality areas
- Keep the day on time around kick-off or start of play
- Look after visiting groups, including in other languages
- Pass questions to one contact on the client side
Finals have extra rules
For OPPO at the UEFA Champions League Final our team worked the OPPO Village at Wembley on final night, after four days by Tower Bridge. Every team member needed UEFA accreditation and ID each day.
Matchdays and tournaments
At Arsenal matchdays we provided front-of-house hosts for Guinness guests, including a Korean-speaking host for a visiting group. At Wimbledon, our smart-glasses demo team worked around Centre Court for a global tech brand.
Sport has its own etiquette. Brief hosts on the venue, the dress code and the moments when guests will not want to be interrupted.
Checklist
- Guest list and accreditation sorted in advance
- Hosts briefed on the venue and the day’s timings
- Languages for visiting groups
- Dress code agreed with the client
- One contact for the client on the day
Common questions
Where do VIP hospitality hosts work?
In suites, lounges and hospitality areas. For OPPO at the Champions League Final our team covered VIP hospitality at Wembley on final night.
Do sports venues have extra rules for staff?
Often. At the Champions League Final every team member needed UEFA accreditation and ID each day.
Can hosts speak other languages?
Yes. For Guinness hospitality at Arsenal we provided a Korean-speaking host for a visiting group.
Tell us the venue and the guest list size.
