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Case study · TikTok UK HQ, London, July 2025

TikTok Youth Council Summit

Teens from 15 countries came to London with their guardians, and one booking covered their flights, visas, hotel, transport, venue and hosts.

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Client
A safeguarding company, for TikTok
Event
TikTok Youth Council Summit
Where
TikTok UK HQ, London
When
July 2025
Council
28 teens from 15 countries
Travelling
Each with a guardian

Services delivered

  • Flights and visas
  • Hotel
  • Private transport
  • Conference space
  • Airport hostesses
  • Multilingual hosts
  • Registration

01The brief

TikTok’s Youth Council is a group of young people from around the world who advise the platform on safety and wellbeing. It is run by a safeguarding company, who were our client on this job. In 2025 the council grew to 28 teens from 15 countries, with new members from Nigeria, Cameroon, Canada, Qatar, Myanmar, Poland, Argentina, Australia and Czechia.

The council met in person at TikTok UK HQ in London in July 2025, and each member travelled with a guardian. Our client asked us to handle all the logistics, so the summit could run without anyone worrying about how people got there.

02What we did

We booked the whole trip, then ran it.

One team looked after everything, from the first booking to the last session.

  1. Before · Travel

    Flights and visas

    Flights booked for members and their guardians from 15 countries, with visas arranged where they were needed.

  2. Before · London

    Hotel, transport and venue

    We booked the hotel, the private transport and the conference space.

  3. Arrival · The airport

    Airport hostesses

    Multilingual hostesses met members and guardians at arrivals and took them to their private transport.

  4. The summit · On site

    Registration and hosts

    Multilingual hosts ran registration and looked after members through the summit.

  • 28teens on the council
  • 15countries
  • 5bookings, one team
  • 2multilingual teams

03The result

Getting everyone to London. Flights and visas had to line up across 15 countries, each with its own rules. Every booking was for two people, a member and their guardian.

Looking after them on arrival. Multilingual airport hostesses met each pair at arrivals and took them to private transport and the hotel. The council speaks many languages, so the people meeting them needed to as well.

Running the summit. We booked the conference space, and our multilingual hosts ran registration and looked after members throughout.

It all sat with one team, so our client, TikTok and the council could focus on the summit.

Why there are no photos. This was a youth event with under-18s, so for safeguarding reasons we don’t publish pictures from it.

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On this job: international event staff and conference and pharma event staff.

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